Hi Team, Good Day!! I need a background script for changing a field (Task type) value (from Test to Post-Work). We dont have field value in numbers as like in Incident.Attached the screenshots. Please check . the script is not working as it takes ...
Is there a reason work notes are visible to the end-user? How can we fix this on our end? We only want the stores to receive the additional comments not the internal work notes.
Hi Team, I would like to understand the difference between Catalog item and Order guide. Thanks, Anand Kumar.
I am querying the sys_choice table to get the list of all the categories in the Server side script and passing those values in an array to the HTML side. I am creating check boxes for each categories. Below is my HTML side code: <div><!-- your widget...
Hi, I need to add a UI action "Send email" in the kb_knowledge table. On click of the UI action, a pop up should display asking for an email address. On entering the email address, it should export the knowledge article to pdf and send an email as an...
post UI action interview questions?
Can you let me know execution order of Business rule,Ui policy,Client script,work flow and ACL ?which will execute first
Hello All, I have a field "major incident state" present on two tables (not sure if this affects anything but the Element name on Incident table for this field is "major_incident_state" while on the custom table its "u_major_incident_state". Need hel...
Need to populate all assignment groups based on assigned to on change_request form.I tried overriding assignment_group and setting dependent value assigned_to but not working. Need more suggestions on this.
Hi Team, I'm trying to writing script to find Min and Max value using below script. The below script showing the output as Minimum Value: 1Maximum Value: 1 When I'm using while loop instead If getting below output. Minimum Value: 1Maximum Value: 1Min...
Hey Guys I was checking Task Table going to all the tables in system. When I clicked on "Task" , in the right side of window, all the fields associated with Task table came up. Could you please let me know why there is different signs in front of d...
Looking for some help in how to effectively set up a 4 person On-call rotation where the same person is on-call the same day of the week, Monday - Thursday. Then the weekend (Fri-Mon am) is a rotation. Something like this: Person A - always on-call...
On our record producer for Incidents we have a reference field where a user can choose from their closed incidents. It is using an advanced reference qualifier that is showing as javascript:getCallerClosedIncidents(). This was not working and was...
Hello, I am getting data source table xyz having following Sheet Number 5 and Header row 1.However client is sending the file via inbound email.File contains 1 xlsx file & only 2 worksheet inside (abc & xyz) i would like to know what is reason behind...
Hi Looking for some advice or suggestions. We have recently started using the state model for our change requests but I am having difficulty working out how best to make certain fields mandatory at certain stages/times for a Normal Request When the C...
