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Resolved! Remove time from Date Time field

Hello, I would like to strip out the time on the Due Date field for my Catalog Tasks.   My script to populate is very simple:    task.due_date = current.variables.requested_date.getDisplayValue();   Is there a way to strip out the time?  I have tried...

Resolved! How to make a field readOnly and mandatory together in client script?

Hi ,I wanted to make a field 'due_date mandatory an read only in new state. So i written client script as needed but the field is only getting mandatory not read only in new state but went we open an existing problem field becomes both mandatory and ...

Glenn9 by Giga Contributor
  • 4494 Views
  • 5 replies
  • 2 helpfuls

Resolved! Dashboard

Hi all, I am creating dashboards in ServiceNow first time and not getting relevant docs how to start, please provide guidance. Thanks, Priya      

Priya155 by Giga Expert
  • 3350 Views
  • 4 replies
  • 4 helpfuls

Problem while calling Outbound Rest message via business rule

Hi Friends, While calling outbound rest message from Async business rule i am getting the below error  REST Msg Outbound - RESTMessageClient : Error constructing REST Message/Method: IPinfo/GetIPInfo: com.glide.generators.InvalidGlideRecordException:...

Community Alums by Community Alums  
  • 3420 Views
  • 6 replies
  • 2 helpfuls

Resolved! Targeted Communications - Select sending address?

I am interested in deploying the Targeted Communications application to key business stakeholders for HR, IT, etc comms. In order for this to be effective for us, we would need the email to appear to originate from various internal mailboxes (IT Comm...

t_a_rogers by Kilo Expert
  • 3129 Views
  • 8 replies
  • 0 helpfuls

Glide List type variable in catalog item

Hi All, I wanted to know is there any way to achieve the glide_list functionality in catalog item? I know that adding the attribute glide_list in variable attribute of type list collector does it. But then, it does not add the add the functionality o...

ginia dey1 by Giga Contributor
  • 2536 Views
  • 3 replies
  • 0 helpfuls

Need to Change my Date to UTC Format

Hi Everyone, I am integrating Servicenow to IGC(Which is 3rd party Application) through Servicenow Workflow. i am able to pass all the field values into IGC,but due_date value is not passing to IGC(showing error:Unable to parse the Date Format) Date ...

Aswartha by Mega Contributor
  • 4053 Views
  • 12 replies
  • 0 helpfuls

Grammarly is no longer working as an extension

  Good afternoon, I wanted to use Grammarly when creating tickets in service now. I followed the steps in the below post,  https://community.servicenow.com/community?id=community_blog&sys_id=473deae5dbd0dbc01dcaf3231f9619ec&view_source=searchResult I...

jamy by Kilo Contributor
  • 3044 Views
  • 1 replies
  • 2 helpfuls

Resolved! Outage Notification Customization

In ServiceNow there is the ability to create an Outage ticket, based off an Incident/Problem/Change ticket.  Does ServiceNow give the ability to send out multiple notifications.  What I am looking for is to see if it is possible to send out an email ...

Dan2 by Giga Contributor
  • 6366 Views
  • 3 replies
  • 1 helpfuls

How to setup new Inbound Email Action with Business Rule

Hi all,  I am setting up a new business group in ServiceNow, when someone emails their address, it create Incidents from these email addresses.  Currently we have inbound actions to create a CALL if someone emails the Service Desk (let's say 'email1@...