In Portal if i click on All tickets then click any tab it is redirecting to SP portal instead SBX
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01-22-2024 02:12 AM
Hi,
I have implemented a new Service portal suffix as SBX. under the same portal "All Tickets" if i click it it is redirecting to the below page.
If i click on "All Tickets"
if i click on any tab which is highlighted above screen then it is moving to different portal
I want to be there in the SBX portal only, please help me out on the same.
Thanks,
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01-22-2024 02:14 AM
Hi @kranthi2
Please use your custom page under All Tickets as well, it might be using OOB page to redirect.
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
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Cheers,
Prashant Kumar
ServiceNow Technical Architect
Community Profile LinkedIn YouTube Medium TopMate
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01-22-2024 02:42 AM
Kindly help me out the navigation steps for how can we do that widget mapping.
Thanks,
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01-22-2024 02:18 AM
Hi @kranthi2
Please check the similar widget in your portal
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-22-2024 02:38 AM
It is coming like this, please help me out what is the next change should i need to perform.
Thanks,