In scripted Get API we are sending the sc_task catalog item description but it contains HTML text

[Mudugal Akhil]

Need  to send the catalog item description from sctask table,that is being sent as below but we need to send without HTML tags i.e plain text 

"cat_item.description": "<p>Review has been configured.</p>",

Need to send above as 

"cat_item.description": "Review has been configured.",

 
few other it is going as  below can we modify it text only 

  "cat_item.description": "<p>Request account access for a system user. <a title=\"Click here\" href=\"https://pages.servicenow.com/download/attachments/280699946/vcb.xlsm\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Click here</a><span style=\"background-color: rgb(var(--sn-tinymce_content-background,var(--now-form-field--background-color,var(--now-color_background--primary,var(--now-color--neutral-0,255,255,255))))); color: rgb(var(--sn-tinymce_content-text,var(--now-form-field--color,var(--now-color_text--primary,var(--now-color--neutral-18,22,27,28)))));\"> to download the template.</span></p>",

as 

  "cat_item.description": "Request account access for a user. to download the template.",

Do we have any OOTB method to convert this ?

[swathisarang98 · Accepted solution]

Hi @Mudugal Akhil ,

You can refer the below article to add hyperlink in description,

https://www.servicenow.com/community/developer-forum/how-to-create-a-hyperlink-with-the-variable-typ... 

if you want to remove p tag then you can refer the below article,

write after insert BR with reference of below article,

https://www.servicenow.com/community/developer-forum/script-catalog-items-description-to-request-wit... 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

[Mudugal Akhil]

Hi @swathisarang98
Thanks for the reply .
I have tried your workaround it is working.

Thanks 

[Andrew_TND]

Hi @Mudugal Akhil 

Without reviewing your entire API I'm taking a shot in the dark... Try something like this.

var catdescription = "cat_item.description": "<p> Review has been configured.</p>" 
var plaintext = catdescription.replace(/<[^>]+>/g, '');
console.log(plaintext);

 Please mark as helpful or if its resolved the issue, CORRECT!

[Mudugal Akhil]

Hi @Andrew_TND 
Thanks for the reply .
I have tried your workaround it is working.

Thanks