In the RITM we have variables that are like in sections which are shown in below attachment

[mastan babu ko1]

In the service request we have different variables sections on the RITM form.

So defaultly, Those sections are openly (-) coming in the ritm form i.e., shown as attachement1

Now I need those sections should be collapsed or closed the (+) as like in attachment2

Is there any feature in servicenow or any other way to make it possiable? 

Need Help Please!

[Brad Bowman]

You can do this with an onLoad Catalog Client Script

toggleVariableContainer('YOUR_SYS_ID_HERE');

Where the sys_id is that of the container start.

[mastan babu ko1]

Hi Brad, I didn't get it, Can you explain clearly please 

[Brad Bowman]

In the Catalog Item definition, on the Variables Related List you will have some records with the Type = Container Start.  View one of these records for a container that you want to open in the collapsed format.  Right-click in the gray header bar and choose Copy sys_id.  Next create an onLoad Catalog Client Script:

function onLoad() {
	toggleVariableContainer('06c99dbc9769355041e1f757f053afea');
}

replacing the value in quotes with your container start sy_id that you just copied.