in what table is stored categories and subcategories for incident

[velutis]

Hi, in what table is stored categories and subcategories for incident, i want to retrieve them by table API, Thanks

[Chuck Tomasi]

These are stored in the sys_choice table.

http://wiki.servicenow.com/index.php?title=Customizing_Choice_Lists

[Prasun · Accepted solution]

Hello,

in sys_choice table you can add/ remove categories and subcategories.

You have to give Element as category and Subcategory. put the dependent value for subcategory based on respective category.

Hope it helps

P.S- mark as correct if helps.