In which table attachments are stored which is attached to Incident table

Surya67
Tera Contributor

Hi,

For one Incident record I have attached Attachment. After few days somebody  deleted that attachment.

1. How to check who is deleted that attachment?

2. In which table I will find attachment which I have attached?

 

I have checked in attachment and images tables, but I couldn't find any attachment over there

 

4 REPLIES 4

Sulabh Garg
Mega Sage

Hello Surya,

All attachments are stored in "sys_attachment" table.

To check who deleted it, You may check "sys_audit" table for this. 

Hope it helps.

 

Please Mark Correct/helpful, if applicable, Thanks!! 

Regards

Sulabh Garg

Please Mark Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg

By default, the sys_attachement table isn't aduited unless you added it to the property. 

Then probably there is no other way I am aware of. 

Please Mark Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg

Miguel Donayre
ServiceNow Employee
ServiceNow Employee

Here is a long shot at finding out who deleted the attachment. It's worth a try!

go to system logs --> Client transactions remove the ""created on Today" filter and search for "*attachment_deleted.do" in the "URL" field.

Depending on when it happened, you can see who did the deletion, but you cannot get it back. 

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