Inactive records on incident need to be visible to itil role users only.

[manoj1]

Inactive records on incident need to be visible to ITIL role users only.

[Ankur Bawiskar]

@manoj1 

there is only 1 query BR on incident table which is OOB unless somebody created it

[venkatrajesh]

Using ACL

- Write incident.None ACL on incident table to allow only ITIL admin to see inactive