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Incident management

bharathkumar Da
Tera Contributor

‎02-26-2024 05:18 AM

Hi team
   Fill up CSAT survey for minor incident. but for Major incidents it should not trigger a survey.Is it possible?

Thanks and regards

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Dr Atul G- LNG
Tera Patron

‎02-26-2024 05:21 AM

Hi @bharathkumar Da 

 

Do you have any identification on incident what is major and minor , if yes  than we can do else no,

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Dr. Atul G. - Learn N Grow Together
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