incident taking too much time to load

[SWAPNIL KULKARN]

Hi, when i am opening incident in another tab from incident list view, its taking too much time to load, can someone explain how to diagnose this.

[Yousaf · Accepted solution]

Hi,

Check these links.

Experiencing slowness when opening a particular Incident, Change Request, Problem Record, etc. when ...

Troubleshooting Slow Performance

Mark Correct or Helpful if it helps.

[Gottipati Venka]

Hi Yousaf,

The above solution is working fine. But could you provide any alternative solution other than this if possible.

Regards,

Venkat

[Aman Kumar S]

Follow below article if it helps:

Experiencing slowness when opening a particular Incident, Change Request, Problem Record, etc. when ...