How to configure Preview pane in workspace?
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04-19-2022 04:17 AM
I'm trying to change the preview pane view for my List in the workspace but it's not changing, even after changing the view to the workspace.
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Agent Workspace

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04-19-2022 04:44 AM
Hi
You have to make changes in 'workspace' view, have you made changes to that view.? go to native UI and see the view and then go to form layout and from there add/remove fields. Mark my answer as correct if that helps.
Regards,
Musab
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04-19-2022 05:08 AM
Hello
Thank you for your answer,
Yes, I already tried modifying the workspace view. (Even I have tried by changing in all view)
Is there any way we can configure a specific view for this preview pane, I mean by creating a new view?

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04-19-2022 06:01 AM
Check this out
https://community.servicenow.com/community?id=community_question&sys_id=f617b2d2db2cfcd0190dfb24399619a2
Regards,
Musab
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11-21-2022 10:36 PM
Hello All,
I found the solution for this, please create a View named Sys_popoup for a table in which you want to modify the view and configure the list layout as you want and then that view will be reflected in the workspace preview pane.
Thanks & Regards,
Kishan