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Increase default character limit of Single Line Text and Checkbox question for Service Catalog

somujit
Tera Contributor

Hello Experts,

I am in urgent need to increase the default character limit of Question Field for Single Line Text and CheckBox Type variable used in Catalog Items. Screenshot for reference -

find_real_file.png

I have tried increasing the limit by changing the Column Label Default Values in sys_dictionary table and also the Label Default Values in sys_documentation table but no luck. 

I need to increase the size because the Question to be put for the above variables are too long and getting cropped automatically.

Suggestions much appreciated..

Thanks

 

1 ACCEPTED SOLUTION

Mike Patel
Tera Sage

I tried and it works fine for me. Change max size to whatever you want it to be.

find_real_file.png

find_real_file.png

View solution in original post

5 REPLIES 5

Mike Patel
Tera Sage

I tried and it works fine for me. Change max size to whatever you want it to be.

find_real_file.png

find_real_file.png

The changes worked for me too..thank you

Brad Tilton
ServiceNow Employee
ServiceNow Employee

If you've already changed the dictionary entry that's where I would do it. The rendered page might not support something that long. If your question is too long for that field, you might try adding it in a ui macro variable and putting it right before this variable, or using a field message in a client script. 

Omkar Mone
Mega Sage

Hi 

There is a MAX Length feild. Try that once.