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Resolved! Major Inicdent Comminications

Hi any one can provide me clear real time scenario work of Major Incident process and Communications part? 

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vinoddwt by Kilo Contributor
  • 244 Views
  • 1 replies
  • 1 helpfuls

Simple List Filter User Department in Employee Center

Hello,I would like to set a simple list filter in the Employee Servicecenter to see the tickets of own department.That's why I had the idea of filtering the simple list by department. It is important that it includes all tasks. This means I need the ...

on submit catalog client script

i need the requestor to be from certain departments for a catalog item in service portal. if not they shouldnt be able to submit it. using below catalog client script and script include. it terminates the users from non wanted departments correctly b...

Popular Items on SC Category Page

On my SC Category Page, its shows categories on the left side and popular item tiles in the centre.I would like more control over what is shown here, is there a way to do any of the following:1. Configure popular items to show popular items over last...

Ouzma Zafar by Tera Contributor
  • 361 Views
  • 2 replies
  • 1 helpfuls

Resolved! UI policy on list collectors

Hey all,Is it possible to have a conditional field based on a list collector on a catalog item? I can't seem to get mine working, starting to wonder if its the way a list collector worksI need a multi line text field to show if the list collector inc...

scottjus82 by Kilo Guru
  • 3309 Views
  • 5 replies
  • 6 helpfuls