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multiple selection from reference variable

Hello everyone,I’m working on configuring a ServiceNow catalog item and need some assistance.I want to create a variable where users can select multiple contacts by holding down the CTRL key.What type of variable should I use to achieve this function...

Neetu2000 by Tera Contributor
  • 1460 Views
  • 4 replies
  • 0 helpfuls

Resolved! How to copy mrvs values to another variable in sctask variables

Hi All, I am looking for the solution to copy one of the field value of mvrs to another field in sctask variables once we save or submit the form. I have created 'on submit' catalog client script but that is not working. For more understanding please...

snriya by Tera Contributor
  • 939 Views
  • 3 replies
  • 0 helpfuls

On load Client script working on On change client script

My on-change script is working for on load also. I have tried below code to avoid that if(isLoading){return;} and also tried this if (isLoading || newValue === '') {        return;   }but yet it's not working. Usually, my On change script is clearing...

sushma123vu by Tera Contributor
  • 1133 Views
  • 4 replies
  • 0 helpfuls

Resolved! How Does 'Meta' Work on Catalog Items?

Each of our catalog item that's been built has keywords populated in the 'Meta' field. I tried testing one of them and it doesn't seem to be working on the Self Service Portal. It always return 'Your search - keyword - did not match any documents' me...

Pak by Giga Contributor
  • 13907 Views
  • 8 replies
  • 13 helpfuls

Resolved! Setting Variable Date/Time Picker to a default

Hello, I am Trying to set a default Date and Time for the Catalog Variable Date Time Picker.Instance Version: Washington DCUsing Script Include   My script so far is not working, can easily set day 14 days in advance but the time does not seem to set...

Manny11 by Tera Expert
  • 956 Views
  • 2 replies
  • 1 helpfuls