We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Increase default character limit of Single Line Text and Checkbox question for Service Catalog

somujit
Tera Contributor

Hello Experts,

I am in urgent need to increase the default character limit of Question Field for Single Line Text and CheckBox Type variable used in Catalog Items. Screenshot for reference -

find_real_file.png

I have tried increasing the limit by changing the Column Label Default Values in sys_dictionary table and also the Label Default Values in sys_documentation table but no luck. 

I need to increase the size because the Question to be put for the above variables are too long and getting cropped automatically.

Suggestions much appreciated..

Thanks

 

1 ACCEPTED SOLUTION

Mike Patel
Tera Sage

I tried and it works fine for me. Change max size to whatever you want it to be.

find_real_file.png

find_real_file.png

View solution in original post

5 REPLIES 5

Omkar Mone
Mega Sage

Hi 

Try increasing the Max Length feild from dictionary.