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Insert and Insert and stay button

sandie
Kilo Expert

I am unable to view the Insert and Insert and Stay option on right click of the incident header. Please let me know how do we enable them

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Sandie,



go to sys_properties.list and then search for the property->glide.ui.task.insert


Make sure the value is set to true for this property.



Please let me know if you have any questions.


View solution in original post

11 REPLIES 11

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Sandie,



go to sys_properties.list and then search for the property->glide.ui.task.insert


Make sure the value is set to true for this property.



Please let me know if you have any questions.


Superb !! it worked absolutely fine...



I am unable to mark it as answered ?


Cool


dan.bruhn...Can you please help.


Hi Sandy and Pradeep,



I've taken care of this.



Thanks,



Dan