Insert and Insert and stay button

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sandie
Kilo Expert

‎07-18-2015 09:29 PM

I am unable to view the Insert and Insert and Stay option on right click of the incident header. Please let me know how do we enable them

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Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

‎07-18-2015 09:53 PM

Hi Sandie,



go to sys_properties.list and then search for the property->glide.ui.task.insert


Make sure the value is set to true for this property.



Please let me know if you have any questions.


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Justice
Tera Contributor
In response to Aman36

‎08-16-2022 03:02 PM

It is quite late for this response but I believe this could help others. if the directions given earlier didn't work for you please follow the following steps:

1. Sign in as Admin

2. Type sys_properties.list in the Application navigator

3. Search for *glide.ui.advanced

4. Change the value to true instead of false

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Justice
Tera Contributor

‎08-16-2022 03:04 PM

It is quite late for this response but I believe this could help others. if the directions given earlier didn't work for you please follow the following steps:

1. Sign in as Admin

2. Type sys_properties.list in the Application navigator

3. Search for *glide.ui.advanced

4. Change the value to true instead of false

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