Installation of PA Plugin

[Anu SnowPractic]

Hi All,

I'm planning to Install Performance Analytics Plugin and already subscribed the ITSM Pro License earlier.

Just wanted to know which Plugin should I need to  install-

1. Performance Analytic - Premium (com.snc.pa.premium) OR
2. Performance Analytic -ITSM Dashboard (com.snc.pa.itsm_dashboards).

Are there any Prerequisites that needs to be followed before installing the plugin.

Thanks in advance.

[Palak Gupta]

Hi there!

Please refer below article from ServiceNow

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0635612

Please mark my answer correct and helpful if this resolves your issue.
Regards,
Palak