Integrating Microsoft Intune with ServiceNow without Graph API

[Abinnaya]

Hi All,

   Can anyone assist with the steps in integrating SeviceNow with Microsoft Intune without installing graph API plugin in ServiceNow instance. Also please let us know if integration can be established by having Graph API at Microsoft Intune  end and REST API(i.e., without Graph) on the other side (i.e., ServiceNow).

[Abhishek Raj3]

Hi Abinnaya ,

This article might help you to understand the Graph Api integration with ServiceNow.

Microsoft Azure AD – Graph API to ServiceNow Integration Using REST Message

Please mark this post as correct , if this is what you are looking for.

Thanks,

Abhishek

[shloke04]

Hi @Abinnaya 

Please go through below articles which explains this integration without using Graph API:

https://mavembry.info/post/intune-servicenow-integration/

Also any particular reason on why you do not want to go with Graph API as OOB it is easy to configure and import CI data into ServiceNow .

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

[Abinnaya]

Hi Abhishek and Shloke,

    Thank you for the response. I tried setting up the servicenow configuration and while performing the auth token validation by clicking on the related link "Get OAuth Token" I am getting the below error.

OAuth flow failed. Verify the configurations and try again. Error detail:invalid_request, AADSTS90014: The required field 'scope' is missing from the credential. Ensure that you have all the necessary parameters for the login request. 

Could you please assist?

[shloke04]

@Abinnaya 

Resolution for this issue/error has been provided by ServiceNow in below HI article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0866332

Please refer the same and this should fix the issue. The article also explains the cause why this is happening and the solution as well.

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke