Integration between Service and HPSM

[vajgsgc]

Hi all,

I am want to send incident ticket from SNOW to HP service management. HPSM is installed in Vmware  and i have also installed and configured the Mid server in same Vmware. and checked in servicenow mid server status is up and validated, there is no issue with mid server. below is the screen show.

and i have configured SOAP message below is the screen shot 

i have gave the HPSM incident module WSDL ie http://192.168.1.128:13080/SM/7/IncidentManagement.wsdl

when i click on generate sample soap messages . getting below error 

Unable to load WSDL: java.lang.RuntimeException: java.net.SocketException: Network is unreachable (connect failed):java.net.SocketException: Network is unreachable (connect failed)

can anyone please help on this where i  am going wrong. i could not able to find root cause.

and what are the steps for integrating SNOW to HPSM.

Thanks  

[vajgsgc]

can any one help me on this

[hydergani]

i,Port 13080 may not enabled 

2,Try the WSDL Url in the local (192.168.1.128) server browser it will return the WSDL Xml file.

3,Copy and paste WSDL XML file into service now WSDL XML.

4,Now click generate soap message.

[vajgsgc]

Hi Hydergani,

Thanks for your response. as you suggested i have browsed the WSDL url in local system and paste WSDL XML file into service now WSDL XML and clicked on generate sample soap message but still i am getting same error.

please suggest next ..?

Thanks

[vajgsgc]

Hi All,

can any one please help me on this. its very urgent

THanks