Is it possible to add a workflow to record producer?

PN2
Kilo Expert

I've seen mixed answers across the board when this question is asked. Is it possible to add a workflow to a record producer? There is a field called "Workflow" in the record producer record. Is this used to attach a workflow to a record producer?

1 ACCEPTED SOLUTION

I see.

So to run a workflow, I would need to do it within the workflow properties by selecting the target table or selecting a target table and a condition to run it. I can't run it just by selecting a workflow in that "Workflow" field within the record producer, correct?

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10 REPLIES 10

Community Alums
Not applicable

Hi PN,

 

Yes this field can help you add workflow to record producer but it wont take any action. Workflow should be defined on the target table on which record producer is created.

 

Please mark as correct if this solves your query.

Thanks

DR

Jaspal Singh
Mega Patron
Mega Patron

Hi,

 

So what would be the difference between Record Producer & Catalog item?

Record producers are meant to have records inserted directly in the table rather than having a request, task created against it. Though there exists field but it will not have any function.

Even we have a record producer (incident) & we have a reminder workflow associated to incident table but the workflow is not associated directly to incident record produer. So, in other words Record producers though have workflow field it does not work but you can use workflow against the table that record producer is for.

 

Hope its clear & helps.

PN2
Kilo Expert

Hi Jaspal and Debopriya,

So it looks like the consensus answer is, even though the field "Workflow" is present in the record producer, it doesn't do anything. Workflows run via conditions created on the workflow property or when it is attached to a table.

 

Is this correct?  What is the purpose of that "Workflow" field in the record producer then?

Record producer extends from the base catalog item table, so the fields are all inherited.

But yes you can still attach a WF to the record producer.


Please mark my response as correct and helpful if it helped solved your question.
-Thanks