Hello Everyone,
Warm greetings!
I've recently discovered a component known as the SLA timer, which serves as a countdown timer on the form to notify analysts about the remaining SLA time for their work.
After searching online, I found documentation explaining how to add the SLA timer to the workspace view. However, we're interested in incorporating it into the native form view.
Is this possible? If so, could you please provide the steps to add it to the native view?
Thank you.
