Is it possible to order other multiple catalog item using the workflow script used in a single catalog item?

Sksunny6131
Kilo Expert

Hello All,

I have a requirement to order multiple catalog item using a single item.I understand that it can be done using the Order Guide.but there is a requirement to not to use this.

I have come across multiple scripts which can be used to order the item using the script.but in return a New Request number is also created.

I do not want to create any new Request linked to to other Items.

Whatever the other the multiple items are they all should be linked to a single request.

Thanks in advance.

 

4 REPLIES 4

Chandra Prakash
Tera Expert

Hi,

Below thread could be helpful

https://community.servicenow.com/community?id=community_question&sys_id=59a64365db1cdbc01dcaf3231f9619ee

 

Mark Correct or Helpful if it is so

Regards,

Chandra Prakash

Apurva Malewad1
Kilo Guru

Hi,

You can see the following thread.It will help you:

https://community.servicenow.com/community?id=community_question&sys_id=ea594f25db5cdbc01dcaf3231f96...

 

Please mark my answer correct/helpful if it helps you to find the solution.

Thanks and Regards,

Apurva Malewadikar

www.DXSherpa.com

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Sunny,

What is your exact requirement here?

Regards

Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hello Ankur,

I was working on a catalog item which requires to order more item based on the selection of variables made by user. I am able to order the item but it creates a new Request number which i do not want.

I just to create a single Request having multiple RITM's for different Items.