Is it possible to reschedule servicenow change request? If yes please share the instructions. My change is planned to go yesterday but was postponed for some reasons, it need to be rescheduled for today?

[sumanrao]

Is it possible to reschedule servicenow change request? If yes please share the instructions. My change is planned to go yesterday but was postponed for some reasons, it need to be rescheduled for today?

[Nitin_NOW]

Suman

This is something related to your CM design. If the scheduled time/date is changed try to change the Planned Start Date field with the new date and hit save/update. Not sure if it will trigger approvals again according to your workflow. But once you have changed the planned start date, I think you are good to go. Also, make sure your team is aware of this prior changing the start date field.

Please hit correct/helpful based on impact of response

Thanks!