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Resolved! Script Include

I have written some code for a GlideAjax call in ServiceNow but it's not executing as expected.Can anyone help me identify the problem? I have shared screenshots. 

Rishabh_N by Tera Contributor
  • 373 Views
  • 2 replies
  • 1 helpfuls

how to change user basis on choice field

Hi All, I have below requirement ...there is one custom table called WBS in witch there are 1 choice field called Purchasing Group in that choice field there are total 3 choice. one more field called User list witch is reference field and refer to us...

keval3 by Tera Contributor
  • 186 Views
  • 1 replies
  • 0 helpfuls

How to clear reference field value

Hi All,in my custom table I want remove reference field value bases on change of choice. kindly let me know how to do it.I have 2 fields 1 is choice called Purchasing Group on change of this field reference field called User list value should be clea...

keval3 by Tera Contributor
  • 903 Views
  • 4 replies
  • 0 helpfuls

Resolved! knowledge management

Hi Team , Can you Please help me with below requirement ,how do i  implement this ?We need to utilize Knowledge management capability of SNOW, so that we can create SOP's, Runbooks and store/link them in SNOW itself for the NOC team. Please help us c...

pramn by Kilo Sage
  • 393 Views
  • 1 replies
  • 0 helpfuls

ticket breadcrumb

afternoon all I am looking to add in a breadcrumb, on the ESC which will take a user through the related tickets. For example a change that as come from a problem, which has come from an incident, in the breadcrumb each related ticket can be clicked ...

Jack62 by Giga Guru
  • 290 Views
  • 1 replies
  • 0 helpfuls

Need to convert Date field to populate only in EST

HiI need to make a date/time field to populate only in EST and not change according to the user time zone who selects them. I have written a client script and script include to achieve this but I am getting by default, 2022-06-01 and time 7.30 hours ...

Mounica2 by Tera Contributor
  • 797 Views
  • 7 replies
  • 0 helpfuls

Regarding an issue with flow designer

Hi All, I am facing the issue with variable value, when i am trying to create the catalog task based on existing variable value its taking the default value already selected in existing value. its not taking the new variable value. Suppose when i sub...

Santhosh15 by Tera Guru
  • 260 Views
  • 3 replies
  • 0 helpfuls