Is it recommend to create a Choice field with String type in ServiceNow?

[Sarah Bouil]

Hi,

Kindly help me on below:

Is it recommend to create a Choice field with String type in ServiceNow?

[Sohail Khilji]

Hi @Sarah Bouil ,

There is no wrong in using String field as choice field as you can see in OOTB may field as being used in that way. Once the choice are added to it they act as a lookup choice field or the choice list sepcification configuration.

[-O-]

I guess using type String (vs. Choice) gives one a bit more flexibility if the field's functionality needs to be changed (e.g. if one wants to give up Choice like functionality).

Other than that there is not much difference between using any of the two types.

[Community Alums]

Yes you can create Choice for  String type Field.

https://www.servicenow.com/community/itsm-forum/string-type-field-vs-choice-type-field/m-p/749122 

Hope it helps:)

[Sanjeeva Reddy1 · Accepted solution]

Hi Sarah,

Kindly refer to the below links for more explanation.

https://www.servicenow.com/community/developer-forum/how-can-a-string-field-have-choices/m-p/2027598

https://www.servicenow.com/community/itsm-forum/string-type-field-vs-choice-type-field/m-p/749122

If the answer has helped you, please mark the answer as correct/helpful.

Regards,

Sanjeeva.Y.Reddy.