Is the plugin com.snc.cost_management (Cost Management) available for use with ITSM Standard and ITSM Professional?

trevordavies
Tera Contributor

‎07-01-2022 05:18 AM

From the licensing documentation it shows that Cost Management is included in all of the ITSM license types.

Does this include the com.snc.cost_management (Cost Management) plugin or does this mean that you are only entitled to use the com.snc.expense_line (Expense Line) plugin?

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Anil Lande
Kilo Patron

‎07-01-2022 07:33 AM

Hi,

For cost and subscription related queries always prefer to raise Case with ServiceNow through support portal or contact the Sales representative associated with your organization.

 

Thanks,
Anil Lande

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Yousaf
Giga Sage

‎07-01-2022 09:03 AM

Hi,

Cost Management comes under strategic portfolio management. and Expense line plugin is in ITSM subscription.
but you should discuss with your Sales manager/manager because sometime servicenow has custom quotes this might be the part of subsrciption.

Please Refer to this link: https://docs.servicenow.com/bundle/sandiego-it-business-management/page/product/cost-management/reference/r_CostManagement.html

 

Thanks,

Yousaf