Is the plugin com.snc.cost_management (Cost Management) available for use with ITSM Standard and ITSM Professional?
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‎07-01-2022 05:18 AM
From the licensing documentation it shows that Cost Management is included in all of the ITSM license types.
Does this include the com.snc.cost_management (Cost Management) plugin or does this mean that you are only entitled to use the com.snc.expense_line (Expense Line) plugin?

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‎07-01-2022 07:33 AM
Hi,
For cost and subscription related queries always prefer to raise Case with ServiceNow through support portal or contact the Sales representative associated with your organization.
Thanks,
Anil Lande
Thanks
Anil Lande

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‎07-01-2022 09:03 AM
Hi,
Cost Management comes under strategic portfolio management. and Expense line plugin is in ITSM subscription.
but you should discuss with your Sales manager/manager because sometime servicenow has custom quotes this might be the part of subsrciption.
Please Refer to this link: https://docs.servicenow.com/bundle/sandiego-it-business-management/page/product/cost-management/reference/r_CostManagement.html
Thanks,
Yousaf
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