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07-24-2014 11:27 AM
Hi everyone,
What if you need to grant read only access for audit purposes to a team or an user? How do you do it?
Thank you.
Solved! Go to Solution.
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07-25-2014 08:12 AM
Ben Hollifield created a Auditor Role process and uploaded it to the share site.
URL is ServiceNow Share
His script does the following:
Auditor is a new role in your instance that can be assigned to users to effectively provide read-only access to records in ServiceNow.
Notes:
-Read only access is achieved in 2 ways:
---A global 'list-edit' access control to disable list editing for all tables
---A global client script to make all form fields read-only, disable form buttons, disable the context menu, and disable related links
-Faulty client scripts on a form can cause the above client script to fail, thus disabling read-only functionality.
-The 'auditor' role piggy-backs on existing roles to provide visibility to records. It initially inherits the 'itil' role to provide standard process user visibility. Assign additional roles to the 'auditor' role in order to increase visibility.
-The 'admin' role overrides all created functionality.
*Creates all new entities within ServiceNow. No baseline tables or scripts are affected.
He also included an XML file that can be imported as an update set into your instance.
We installed this and it works OOB with only a couple small modification for our environment.
Cheers
Kirk
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09-16-2014 04:43 PM
The solution worked.
Thank You Kirk
