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Resolved! unable to add a variable to catalog task in Workflow

Hi all, I m trying to add a particular field to a catalog task in workflow editor. Please see below: When I add a field from Available to Selected and update it , I do not see the field that I added in the selected section. did anyone else face this ...

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VennilaP by Tera Contributor
  • 807 Views
  • 6 replies
  • 1 helpfuls

password 2 way encrypt variable is not present in catalog item

Hi Team , I am not able to create password 2 way encrypt variable in catalog item but in normal form like incident , requested item it is available. i need to create  password 2 way encrypt variable in the  catalog item because  this  field is used i...

chandan2212 by Tera Contributor
  • 437 Views
  • 2 replies
  • 0 helpfuls

Flow isnt triggering for catalog item

Flow isnt triggering for catalog itemDebugging that I did:Checked the run as is set to system userChecked if all the flows and subflows were activeCatalog item active and in catalog is visible on the portal.No logs generated for flow. No errorsIn the...

AnciaM by Tera Guru
  • 460 Views
  • 5 replies
  • 0 helpfuls

Guided Setup Error

I have configured a guided setup and attached to the portal. while accessing it, after answering the first question, I encounter an error as shown in the screenshot. Once the page refreshes, it automatically moves to next step. Could you please help ...

VaranasiS by Tera Contributor
  • 177 Views
  • 1 replies
  • 0 helpfuls

Defaulting Values on Change Model

I am attempting to default the category and subcategory on specific change models. The issue I run into is that they are set to read only when I do. I simply need to default them and not set for the duration. What I have tried:1. The record preset me...

awilkerson by Tera Contributor
  • 401 Views
  • 6 replies
  • 0 helpfuls