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I have to assign request to user.

Hi,  I have to assign request to user. We are having flow and there it is setting short description and description field value and there I have to set assignee using system property. I have created system property and I have to use that system prope...

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Resolved! Remove Discuss button change request

Hi All - we recently upgraded to Vancouver, we saw discuss button task extended tables. How can remove discuss button from change_request table.  Thanks!

Resolved! KB article configuration

Hello Community,   This above article is created by publishing one policy . I have one requirnment i want to show valid from and valid to date of policy from that policy record in highlighted area of kb article . will  you please help in configuring ...

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record details needed

Hi Team , i need filter these data , in which table i will get these dataConfig Item ID’s associated with these… as well as tickets opened against all the CI’s. Upstream CI ID’sDownstream CI ID’sMain CI ID’s

pramn by Kilo Sage
  • 387 Views
  • 4 replies
  • 0 helpfuls

Resolved! Extension of ast_contract table

Hi all, I need to extend ast_contract table.I know that the role to manage contracts is contract_manager and is requester type.How does licensing works in this case? It maintains the same logic of the parent table?

Cesare by Tera Contributor
  • 720 Views
  • 4 replies
  • 2 helpfuls

Change Schedule

Hello,It´s possible a integration user or MID Server user should be able to view the change schedule?. However, the user should not be able to log out of ServiceNow. Best regards

Pedro33 by Tera Contributor
  • 325 Views
  • 2 replies
  • 0 helpfuls

How to Customize the Polaris Header

Hi Team,   We have enabled the Polaris UI and we want to customize the Header in the UI. We are looking to add a HyperLink in the Header. Kindly let us know if anyone has tried it. Thanks Sai Krishna

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dependent list collectors in catalog form

Hey Guys,I have an requirement to make the list collectors as dependent.for example, I have three list collector variables with not reference to any table directly(I have custom choices values).All three visible on the form.  at once.If I select some...

suvarnamdsk by Tera Contributor
  • 473 Views
  • 3 replies
  • 0 helpfuls

Adding filters to M2M type related list

Hello there, We have a M2M related list on our Change request table. This related list is also referred from change request table. We now have to restrict this related list to only show those change requests which are closed and has the similar chang...

Resolved! Hint on a field is not showing on workspace

Hello All,I have to show hint on fileds in workspace in native view the hints are showing but in workspace it is not showing.I saw some articles and one kb and i have created those properties but no luck.https://support.servicenow.com/kb?id=kb_articl...

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Notification to multiple users

Hi all, we have a requirement to send a single notification to more than 100 ppl from servicenow , right now when we try it, in recipient list email logs only 30-40 users are getting the notification is there an option to enable it for more than 100 ...