Is there any out of the box functionality or alternative to docusign in servicenow
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05-13-2025 04:29 AM
Hello Expert,
Is there any alternative or out of the box functionality to avoid docusign integration in servicenow ?
Kindly help
Best Regards,
Meenal Gharat
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05-13-2025 04:33 AM
If you're looking at it from the HRSD side, DocuSign is the only recommended approach.
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Dr. Atul G. - Learn N Grow Together
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05-13-2025 04:44 AM
ServiceNow offers an out-of-the-box eSignature scoped application that enables users to sign electronic documents directly within the platform from any desktop or mobile device. This native eSignature functionality allows creation of templates and managing signature workflows without leaving ServiceNow. Additionally, ServiceNow provides a prebuilt integration with DocuSign via the DocuSign eSignature Spoke in Integration Hub. This integration allows users to generate, send, sign, and manage documents digitally within ServiceNow workflows using DocuSign’s trusted platform. It supports advanced features like delegated signing, identity verification (Advanced Electronic Signature), bulk sending, and template automation, all accessible through ServiceNow’s low-code tools like Flow Designer and Workflow Studio.
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05-13-2025 09:26 AM
Hi Neetu,
Thanks for replying, Can we use E-signature for ITSM module ?
It seems it is part of HR module.
Best Regards,
Meenal Gharat
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05-13-2025 04:45 AM
you want to use or you don't want to use? what's your question?
there is paid spoke available on store
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader