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08-03-2022 03:35 AM
I need to know if there is any table that stores data of the records created in Platform. Records may be incident, problem, ritms(req), change or ......
If there is any table that stores all these data which is created only through platform not from portal.
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08-03-2022 04:56 AM
Hi @Bharath Kumar,
You can check sp_log table to identify the records which are created from Portal. There's no specific table to identify data created through platform.
Also note that the table also keeps record of views and other activities in portal.
Hope this solved your query.
Thanks.
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08-03-2022 03:40 AM
Unfortunately there is no such feature available in servicenow.
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08-03-2022 03:44 AM
Hello ,
i don't think there is any table like that but what i can suggest as a work around is you can combine tables using data base views which are specifically used for reporting
you can combine incident , ritms. problem and change it some or the other way they are related
like having a field on incident form referring to problem or ritm , it just needs to have a relation ship .With this you can create a data base view
refer below link for the process
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08-03-2022 04:56 AM
Hi @Bharath Kumar,
You can check sp_log table to identify the records which are created from Portal. There's no specific table to identify data created through platform.
Also note that the table also keeps record of views and other activities in portal.
Hope this solved your query.
Thanks.