Is there anyway to print multiple incidents at once?

spaceyjacey
Kilo Contributor

‎03-11-2009 05:25 PM

Many of our on-site IT folks need the ability to print out all the incidents assigned to them to take with them for the day. Is there a way to print a list of incidents so they print out just as they would if you printed them individually?

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marcguy
ServiceNow Employee
ServiceNow Employee

‎03-12-2009 02:22 AM

The easiest way to do this really, is to export the list of incidents you want to print as PDF - Detailed, then print that PDF.

Right-click in the column header of a list of incidents and choose EXPORT - PDF - DETAILED.

This will give you a front sheet of the list of incidents, then x amount of pages each one containing one incident per page in detail.

Our mobile plugin is obviously meant to be used for engineers who are always on the road and need access to SNC (and save paper :)), details here:

http://wiki.service-now.com/index.php?title=Mobile_Browser_Support


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