Issue in calculating time difference in different timezone

[kun1]

Hi Team,

My system timezone is in EST and servicenow timezone is in  IST. Below are the script which calculate time difference but its not working properly.

Catalog Client Script:-

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading)

    {

        return;

    }

    //start the validation for star date time.

    if (newValue != '')

    {

        var ga = new GlideAjax('BIIB_CPGResizeConfirmDate');

        ga.addParam('sysparm_name', 'chkstartstopDate');

        ga.addParam('sysparm_time', g_form.getValue('planned_start_date_time'));

        ga.getXML(NewParse);

    }

    function NewParse(response) {

        var answer = response.responseXML.documentElement.getAttribute("answer");

        if (answer == 'false') {

            alert("Please select a future date");

            g_form.setValue('planned_start_date_time', '');

        }

    }

}

Script include:-

var BIIB_CPGResizeConfirmDate = Class.create();
BIIB_CPGResizeConfirmDate.prototype = Object.extendsObject(AbstractAjaxProcessor, {
    chkCurrDate: function() {//Check if given Date time is in past or not.
        var ActualEndDate = this.getParameter('sysparm_time');
        var dif = gs.dateDiff(gs.nowDateTime(), ActualEndDate, true);
        if (dif < 1800) {
            return false;
        } else {
            return true;
        }
    },
    chkstartstopDate: function() {//Check if given Date time is in past or not for start stop.
        var ActualEndDate = this.getParameter('sysparm_time');
        var dif = gs.dateDiff(gs.nowDateTime(), ActualEndDate, true);
        if (dif < -2) {
            return false;
        } else {
            return true;
        }
    },
    
});

it will not calculating time diff properly when system(EST) and servicenow (IST) timezone is diff

[kun1]

but this will convert it into eastern but we are not sure like what end user timezone is ?

[AnubhavRitolia]

Than better you can convert both fields into eastern timezone and compare if you are not sure on time zone. This will make it more generic.

[kun1]

what i am think to covert timezone in GMT and then compare . but i am not able to recall GlideDateTime in above mentioned code.

Can you please modify it in GlideDateTime()?

[AnubhavRitolia]

Hi Kun,

var gDate = Packages.com.glide.glideobject.GlideDateTime(planned_start_date_time);

What value are you getting here?

[kun1]

This we need to use in script catalog client script or in script include?

and where we need to call this package? Can you modify above script accordingly?