Issue in g_scratchpad(Using on submit client script)

[Venky Kshatriy2]

Hi Team,

below mentioned code i am used to call the script include to on submit client script and setting value based on that restrict the user

front of the service portal it's working fine i am getting value and it's set  to variable but

If i used the in catalog item we have a TRYIT UI action if use this button and test click the order button  i am getting the bellow error

onSubmit script error: ReferenceError: g_scratchpad is not defined:
function () { [native code] }

function onSubmit() {

    if (g_scratchpad.validForm) {

        return;

    }

    var reason1 = g_form.getValue('reason1');

    var reason2 = g_form.getValue('reason2');

    var mrvs = g_form.getValue('risk_rating_from_country');

    var vk = new GlideAjax("Decision_table_risk_rating");

    vk.addParam('sysparm_name', 'getriskratings');

    vk.addParam('sysparm_from', g_form.getValue('from'));

    vk.addParam('sysparam_to', g_form.getValue('to'));

    vk.addParam('sysparam_mrvs', mrvs);

    vk.getXML(function risk(response) {

        var answer = response.responseXML.documentElement.getAttribute("answer");

        alert('risk rating' + answer);

        g_form.setValue('risk_rating', answer);

        if (answer == 1 && reason1 == '' && reason2 == '') {

            g_form.setVisible('reason1', true);

            g_form.setVisible('reason2', true);

            g_form.setMandatory('reason1', true);

            g_form.setMandatory('reason2', true);

            g_scratchpad.validForm = false;

        } else {

            g_scratchpad.validForm = true;

            g_form.submit();

        }

    });

    return false;

}

Front of portal it's setting the variable value in below image

could pls help to resolve this error

Advance thanks.

[Sandeep Rajput]

@Venky Kshatriy2 Please update the script as follows and see if it works.

function onSubmit() {

    if (g_scratchpad.isFormValid) {
        return;
    }

    var reason1 = g_form.getValue('reason1');
    var reason2 = g_form.getValue('reason2');

    var mrvs = g_form.getValue('risk_rating_from_country');

    var vk = new GlideAjax("Decision_table_risk_rating");
    vk.addParam('sysparm_name', 'getriskratings');
    vk.addParam('sysparm_from', g_form.getValue('from'));
    vk.addParam('sysparam_to', g_form.getValue('to'));
    vk.addParam('sysparam_mrvs', mrvs);

    vk.getXML(function risk(response) {

        var answer = response.responseXML.documentElement.getAttribute("answer");
        alert('risk rating' + answer);
        g_form.setValue('risk_rating', answer);
        if (answer == 1 && reason1 == '' && reason2 == '') {
            g_form.setVisible('reason1', true);
            g_form.setVisible('reason2', true);
            g_form.setMandatory('reason1', true);
            g_form.setMandatory('reason2', true);
            g_scratchpad.isFormValid = false;
        } else {
            g_scratchpad.isFormValid = true;
            g_form.submit();
        }
    });
   
    return false;
}

[-O-]

How is your code different from the OP's code?

[Venky Kshatriy2]

Thanks for your ans @Sandeep Rajput 

but both codes are looking same...

[Sandeep Rajput]

@Venky Kshatriy2 @-O- My bad, I was under the impression that there was a typo in 

g_scratchpad