Issue with g_form.getControl() in Client Script

[Service now11]

Hi,

I have a "satge" field that I want to highlight with a red background when the value is "waiting_for_approval". The script works fine in the instance but not in the Service Portal. Can anyone suggest an alternative approach to achieve this in the Service Portal?

function onLoad() {  

    var stage = g_form.getValue('stage');

     if (stage === 'waiting_for_approval') {

        var message1 = '** CAUTION** Ticket is awaiting approval. Do NOT fulfill/handle (yet) UNLESS manual approval has been achieved and documented in the Work notes.';

        var message2 = message1.fontcolor("white");

        g_form.addErrorMessage('<span style="background-color: red; font-weight: bold; padding: 5px;">' + message2 + '</span>');

       g_form.setReadOnly('stage', true);

         var stageLabel = g_form.getControl('stage');

        stageLabel.style.backgroundColor = "red";

        stageLabel.style.fontWeight = "bold";  

    }

}

Thanks

[Ankur Bawiskar]

@Service now11 

this is normal form? if yes then for RITM table?

if it's a form then you will have to create your own form widget and add custom code to it, somewhat not good for maintenance

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Service now11 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Service now11 

Would you mind closing your earlier questions by marking appropriate response as correct?

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