Issue with language in Preferences - instance is not translated

Kasia5
Tera Contributor

Hello All

 

I have an issue with translating the instance to the other language. When I got to Preferences and choose the German language hen instance is still in English, means is not translated. When I choose for example French then instance in translated correctly... Maybe you know where I can find the issue?

 

Thanks in advance for help.

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Kasia5 

 

is this an issue after the upgrade? is all language plugin installed or repaired once.

 

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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you mean to use this ,,Repair"? I have not done it till now 

Kasia5_0-1738751471968.png

 

Yes. Repair and check.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I've repaired but still the same. When I go to preferences and choose German and close the window then instance is still in english and also when I go back to Preferences and language then I see language as English not German as I set before...