Renaming Assignment Groups and the potential impact

HayleyH
Tera Contributor

‎02-05-2025 03:42 AM

Hi all,

 

We have had a re-brand in our area and I want to rename the assignment groups we utilised previously. Can someone help me to understand if I complete the name change, will all of the following naturally update?

  • Reporting
  • Workflows

Could there be any negative impact or something missed?

 

Thanks

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-05-2025 04:35 AM

Hi @HayleyH 

 

Practically renaming will not impact unless you hardcode the name in some scariest/ BR or anywhere, you are just changing the name so all good to go.

 

Helpful

 

https://www.servicenow.com/community/developer-forum/need-help-in-doing-end-to-end-analysis-for-the-...

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