Issue with Script Include function call

[Rose17]

Hi All,

Requirement is based on change of assigned to, I need to display count of incidents assigned to the selected assigned to.

I had used onChange client script and Script include, but I am getting null value.

When I tried to debug using script debugger, logs, the function written inside script include is not getting executed.

I have provide admin role for the execute ACL for the script include, also it is client callable.

Below is the code-

Client script-

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

    //Type appropriate comment here, and begin script below

    var sc = new GlideAjax('getIncidentCount');

    sc.addParam('sysparm_func', 'getCount');

    sc.addParam('sysparm_value', g_form.getValue('assigned_to'));

    sc.getXML(getResponse);

    function getResponse(response) {

        var name = response.responseXML.documentElement.getAttribute('answer');

        g_form.addInfoMessage(name);

    }

}

Script include-

var getIncidentCount = Class.create();

getIncidentCount.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    getCount: function()

    {

        var count;

        gs.log('inside SI');

        var assign= this.getParamater('sysparm_value');

        var user= new GlideAggregate('incident');

        user.addQuery('assigned_to',assign);

        user.addAggregate('COUNT','assigned_to');

        user.groupBy('assigned_to');

        user.query();

        while(user.next())

        {

            gs.log('inside SI if');

            count= user.getAggregate('COUNT','assigned_to');

            gs.log("inc count is "+count);  

        }

        return count;

    },

    type: 'getIncidentCount'

});

Could someone help me resolve this issue?

@Ankur Bawiskar Your help is highly appreciated.

Thanks in advance.

[Rose17]

It is working now. But when I try to display the message in the client script using- 

g_form.addInfoMessage("User " +g_form.getDisplayValue('assigned_to')+ " has " +count+ " assigned incidents");

It is showing the message on the form in this way- User INC0000055 has 9 assigned incidents.
Instead of assigned to name, it is showing incident number.