Issue with the not showing the reports in dashboard

[mania]

Hi,

We have changed the servicenow url, 'abc.service-now.com’ to 'xyz.service-now.com’ but in dashboard we are not founding the reports which already created.

It is showing the error like abc.service-now.com's server IP address could not be found.

Can anyone please help on this, It will be gratfull.

Thanks in Advance!

[Rohit Singh]

Hi @mania ,

You can try adding the reports again in your dashboard. Might be it's redirecting to old URL.

In the dashboard in top right there is an Plus (+) Sign. Refer the snip and search for your report which you want to see in your dashboard.

If my response helped, please hit the Thumb Icon and accept the solution so that it benefits future readers.

Regards,
Rohit

[mania]

@Rohit Singh 

Thanks for your responding!

Issue: After updating the URL, all reports are appearing correctly across all dashboards except for one specific dashboard, where the reports are not displaying.

Is there any reason? can you help on this.

Thanks!

[Rohit Singh]

Hi @mania,

Not sure about the issue. But you can try removing one report from dashboard and add that report again in the dashboard.

If my response helped, please hit the Thumb Icon and accept the solution so that it benefits future readers.

Regards,
Rohit

[mania]

@Rohit Singh 

Reports are not showing in dashborad how can i remore from dashboard?

Thanks!