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IT Service Management (ITSM) Implementation (Zurich)

LucianaNader
Tera Contributor

2 hours ago

I am taking the IT Service Management (ITSM) Implementation (Zurich) course, but I cant find where to download the files needed for the labs activities. Can anyone help me, please?

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glideFather
Tera Patron

an hour ago

ahoy @LucianaNader,

 

according to the blueprint, it should have been shared in the module 1.5.1, could you confirm if it's there or not?

 

glideFather_0-1787857647905.png

 

Source: https://learning.servicenow.com/lxp/en/it-service-management/it-service-management-itsm-implementati... 

 


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