ITIL users are redirecting to sow they should redirect to native ui homepage instead

[Debasis Pati]

My client doesn't want users to redirect to sow instead they want to use the old native ui.

how to achieve this.

I have tried by deactivating the Ui navigation app landing page and as well as deactivated Homepage destination rules but it doesn't work perfectly .

When i have deactivated the destination rule it doesn't redirect but now its showing one message with a blank page when login

@Ankur Bawiskar Can you please guide?

[Chaitanya ILCR]

Hi @Debasis Pati ,

set the value of property glide.login.home to your home page 

example: welcomePage is a UI page you have to append .do at the end

2. configure and deactivate homepage destination rule (click on configure ) set active to false in the opened record

(this step should be enough to stop the redirection)

create a user preference (name:my_home_navigation_page) and value is blank and system is true

this is to for users to default to your organization's welcome page (step 1 in this post)

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Debasis Pati]

@Ankur Bawiskar ,

Can you please help here

[Ankur Bawiskar]

@Debasis Pati 

Did you check the comment shared by @Chaitanya ILCR ?

[Debasis Pati]

Yes i have checked and deactivated the navigation things and other things are not that clear.

Can you please suggest i have earlier tried those things