Walk up experience - not able to create record in Walk Up Location Queue Table

EKTA2
Tera Expert

‎05-27-2025 04:19 AM

Hi All, 

I am not able to create a new walk up location queue (wu_location_queue) record. There is a ready only field Pick up location that is not getting populated and hence my record is not getting created. There is a data policy that pickup location address must be populated before insering a new Pick up location

 

Can you pls help how to Pick up location gets populated? I have checked and location (cmn_location) record is correct and have checked almost all associated stuff . I am trying to create record in CSM Walkup experience scope if that helps. 

I am able to create record in awa_queue but not in wu_location_queue.

 

Screenshot provided with the highlighted field which I need to populate

EKTA2_0-1748344625511.png

 

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J Siva
Tera Sage

‎05-27-2025 05:16 AM

Hi @EKTA2 
I don't see "Pickup Location Address" field in my PDI. So, I'm assuming that it's a custom field.
Could you please confirm whether it's a OOB or Custom field?
Regards,
Siva

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