My client doesn't want users to redirect to sow instead they want to use the old native ui.
how to achieve this.
I have tried by deactivating the Ui navigation app landing page and as well as deactivated Homepage destination rules but it doesn't work perfectly .
When i have deactivated the destination rule it doesn't redirect but now its showing one message with a blank page when login
@Ankur Bawiskar Can you please guide?
Hi @Debasis Pati ,
1. deactivate homepage destination rule (click on configure ) set active to false in the opened record(this step should be enough to stop the redirection) as shown in my previous post step 2
2. go to user preferences and filter the user preferences where name=my_home_navigation_page
delete everything where is user is not empty or system=false
open this url by replacing ur instance name and delete all the user preferences
and create a system user preference with name =my_home_navigation_page and set system=true and value will be empty as shown in the screenshot
3. if you have any homepage ( UI Page)
set the property glide.login.home with your UI page name
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
Hello @Chaitanya ILCR ,
See i have deactivated the homepage destination rule and deleted all the user preference everything is fine.
its not redirecting as well but when i impersonate a itil user the below thing is coming
