Hello all,
I'm doing the simulator for CIS - ITSM and i'm stuck with this task:
Change requests without sufficient lead time pose a greater risk to the environment and should be documented as such. Risk calculations should consider required lead times, as defined by the organization's change policy:
- If lead time of 7 days is not met for model = Normal change request, Risk should be set as "High", Impact should be left alone.
- If lead time of 3 days is not met for model = Standard change request, Risk should be set as "Moderate", Impact should be left alone.
1. Disable Risk Condition "Insufficient lead time". (completed successfully)
-> to be solved: 2. Add a new risk condition: "Insufficient lead time - Normal Change" so that if a lead time of 7 days is not met for Normal change requests, the Risk will automatically be set to High, and Impact should be left alone.
-> to be solved: 3. Add a new risk condition: "Insufficient lead time - Standard Change" so that if a lead time of 3 days is not met for Standard change requests, the Risk will automatically be set to Moderate, and Impact should be left alone.
------- Screenshot with the way i'm implementing it is attached. Can you tell what is missing?
