java.net.SocketTimeoutException: connect timed out

Omair F
Tera Contributor

‎09-01-2023 02:31 PM

Hi All,

 

I 'am integrating Palo alto GlobalProtect VPN, It's throwing an error 

OmairF_0-1693603589511.png

Kindly help me resolve this.

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Maik Skoddow
Tera Patron
Tera Patron

‎09-02-2023 01:38 AM

Hi @Omair F 

you should provide more details as it is not really clear what your issue and the underlying requirement is. In case you want to connect your ServiceNow instance via a VPN tunnel you should start here: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0547274 

Maik

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Omair F
Tera Contributor
In response to Maik Skoddow

‎09-05-2023 05:20 AM

Hi Maik, 

 

Thanks for responding to my query. 

I am integration ServiceNow with Palo alto firewall to create a ticket in Palo alto. 
It shows the above error while trying to establish the connection.

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