Knowledge article state is active false after publishing it.

[Kishor O]

Knowledge article is not going to an active state after publishing and getting approval from the required group.

[Dr Atul G- LNG]

Hi @Kishor O 

Please check the Knowledge base , in knowledge base you will see the workflow .please check or share screen shot to help you.

[AshishKM]

Hi @Kishor O , 

Please check the workflow as suggested by @Dr Atul G- LNG , also check the activity log of KB that which user is setting this active status false, a system or user ( may be approver user ) then correlate the workflow logic. 

-Thanks,

AshishKMishra 

[Kishor O]

@Dr Atul G- LNG @AshishKM 

Attached the workflow for the Knowledge base

[AshishKM]

We can't help with the diagram only, you should check the activity log and find the KB stage and active change sequence.

check if active =false changed before the stage= publish then check the workflow path where some script code written otherwise check the same in sub-workflow and End part.