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Knowledge article state is active false after publishing it.

Kishor O
Tera Sage

‎12-18-2023 05:48 AM

Knowledge article is not going to an active state after publishing and getting approval from the required group.

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Danish Bhairag2
Tera Sage

‎12-18-2023 07:15 AM

Hi @Kishor O ,

 

In ur provided snip there is a sub workflow which is attached to the main workflow. Possible to share that snip as well of that workflow. Must be something defined in that or there must be certain BR which might be causing it.

 

Thanks,

Danish

 

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