Knowledge Article versioning to be enabled
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‎12-18-2023 02:31 AM
As a knowledge manager, I want article versioning to be enabled, so that we can manage different versions of articles and can go back to previous versions of the article.
Acceptance Criteria
Given I am a knowledge author, when I edit a knowledge article, then I can edit a draft of the article without affecting the currently published version, I can submit a new version for publishing, and I can revert to a previous version of the article.
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‎12-18-2023 02:35 AM
SN stores the version in Kb_version table.
But I doubt that we have OOTB available to select which version a user / author can go back.
Could you please provide more details please.
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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