Check the connectivity from flow designer

[Bindhu1]

Hi team,

I have a requirement, where I have to check the connectivity from the flow designer before proceeding to the next step, if connectivity is fine we will proceed to the next step or else we will create incident.

for example connectivity issue can be MID Server not responding or any such other cases

Thanks in advance.

[Dr Atul G- LNG]

Hi @Bindhu1 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0831557

Instructions

To determine if the Mid Server is up you can use the table ecc_agent. If you want to use this in Flow Designer you can define a Record Updated trigger based on this table with a condition: Status changes from Up AND Status changes to Down OR Status changes to Paused. 

Make sure to set the Run Trigger to 'For each unique change'. The default value (Once) will only trigger it initially and any subsequent changes will not be recorded.