Lab Instructions for Service Portal Fundamentals Course
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08-20-2022 11:21 AM
Hi folks,
I am going through https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=3d87783fdb558d50454eb0a239961970.
I was not able to find the instructions for the labs. In a few videos, the instructor very briefly showed instructions on slides, which I assume are coming from an eBook.
However, based on my search so far, the eBook is not longer offered to the students (no eBook codes pasted or emailed). I also couldn't find the lab instructions in the student instance provided.
Do you know how to find the instructions so I can conduct my labs?
Thanks,
Yiyang
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08-20-2022 02:03 PM
Unfortunately, the instructions of the labs are only part of the eBook. Have you tried opening a case with ServiceNow for an alternate?
Muhammad
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08-20-2022 02:21 PM
Yes - a week ago. I am still waiting for resolution.
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04-05-2023 06:51 PM
