Language Internationalization
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‎09-10-2013 04:37 PM
I am currently working on a new application, nothing complicated, at least that's how it's starting 🙂 but have just been asked if the form can be Spanish as well as English. The Language Internationalization Wiki suggests it is fairly straight forward.
Here are a couple of questions that spring to mind:
Is there an impact to system performance turning on Language Internationalization?
Is there any issues applying a language to just the one app?
What have been your experiences - good/bad?
Thanks in advance.
Jonathan
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‎09-10-2013 08:41 PM
Hi, We havnt heard about any performance issues arising from language localization. A language preference can be setup for the custom built application which has to be selected while building the application.
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‎09-11-2013 09:03 AM
As i understand, a user can select their language globally, however, this affects the whole instance so any out -of-box labels etc will translate, but custom ones will not, unless i have added the translation values.
Are you suggesting there is a way for a user to select a language only for that one application?
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‎09-10-2013 08:47 PM
Hello Jonathan,
As far as my experience goes with Service Now while enabling the multiple language I haven't experience any performance Issue.
I did that by enabling the language plugin in Service Now. FYI I did this for Japanese.
Please do let me know if that helps
BR
Abhijeet Masurkar
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‎09-11-2013 01:10 PM
Service-Now users can get the instance in their preferred language by three ways,
1-First by selecting the preferred language in the user table at the time of profile creation
2- By Selecting the language on the login screen, subject to glide property has not been disabled
3 - While logged in the instance, selecting the language from the header bar
In all of the above cases, the entire instance is translated to a specific language and i don't think it can be done for specific application module, though I would prefer to see it in future releases.
Also all OOTB box labels/fields will be translated to the specific language, however for all custom field - you will have to make an entry in translation tables
Details of the same are available https://wiki.servicenow.com/index.php?title=Translating_an_Instance